PropelX-26
PropelX-26
PropelX 2026 recap: why delivery is the new moat
Everything from PropelX 2026 in London: 300+ PS leaders, 8 sessions on outcomes, and why services is now the new hero of enterprise AI work.
PropelX-26![]()
Professional services business model: strategic imperatives for outcomes in an AI world
Fewer than 6% of AI investments show verifiable results. PS advisers on rebuilding the business model around outcomes, IP and real judgment.
PropelX-26
Implementation partner management: how a $1M guarantee rewired our deployment services
Fin's $1M guarantee forced all six deployment rewires. Akbur Ghafoor on scoping, partners and unreasonable hospitality at PropelX.
PropelX-26
Outcome based selling: how we rebuilt delivery around outcomes
How Pendo went from selling 20 sessions to selling outcomes: five milestones, revenue-linked KPIs, and the mindset shift few teams plan for.
PropelX-26
Forward deployed engineering team: scaling the FDE motion
Wonderful runs 400+ FDEs across 35 markets. Here is how it hires, incentivizes and structures a forward deployed team so the product scales.
PropelX-26
AI native organization: building the AI-native PS function
Why 100 PS agents delivered low ROI, why a 30-person onboarding team signals a product problem, and who owns the outcome in AI-native teams.
PropelX-26
Building AI customer onboarding: redesigning professional services teams for the outcome era
Chargebee cut data analysis from 7 weeks to 2 and migration roles from 3 to 1. Here is how its hybrid human and AI PS team works day to day.
PropelX-26
Outcomes vs outputs: translating customer outcomes into measurable success
Have you delivered the outcome or just deployed catering? A practical framework to turn customer goals into usable evidence during delivery
PropelX-26
Professional services trends for 2026: why delivery is the new MOAT
Rocketlane CEO Sri Ganesan opens PropelX with five predictions on why delivery is the new moat and why utilization is fading as a PS metric.
10
MIN READ
PropelX 2026 recap: why delivery is the new moat
Everything from PropelX 2026 in London: 300+ PS leaders, 8 sessions on outcomes, and why services is now the new hero of enterprise AI work.
Everything from PropelX 2026 in London: 300+ PS leaders, 8 sessions on outcomes, and why services is now the new hero of enterprise AI work.
10
MIN READ
Professional services business model: strategic imperatives for outcomes in an AI world
Fewer than 6% of AI investments show verifiable results. PS advisers on rebuilding the business model around outcomes, IP and real judgment.
Fewer than 6% of AI investments show verifiable results. PS advisers on rebuilding the business model around outcomes, IP and real judgment.
10
MIN READ
Implementation partner management: how a $1M guarantee rewired our deployment services
Fin's $1M guarantee forced all six deployment rewires. Akbur Ghafoor on scoping, partners and unreasonable hospitality at PropelX.
Fin's $1M guarantee forced all six deployment rewires. Akbur Ghafoor on scoping, partners and unreasonable hospitality at PropelX.
10
MIN READ
Outcome based selling: how we rebuilt delivery around outcomes
How Pendo went from selling 20 sessions to selling outcomes: five milestones, revenue-linked KPIs, and the mindset shift few teams plan for.
How Pendo went from selling 20 sessions to selling outcomes: five milestones, revenue-linked KPIs, and the mindset shift few teams plan for.
10
MIN READ
Forward deployed engineering team: scaling the FDE motion
Wonderful runs 400+ FDEs across 35 markets. Here is how it hires, incentivizes and structures a forward deployed team so the product scales.
Wonderful runs 400+ FDEs across 35 markets. Here is how it hires, incentivizes and structures a forward deployed team so the product scales.
10
MIN READ
AI native organization: building the AI-native PS function
Why 100 PS agents delivered low ROI, why a 30-person onboarding team signals a product problem, and who owns the outcome in AI-native teams.
Why 100 PS agents delivered low ROI, why a 30-person onboarding team signals a product problem, and who owns the outcome in AI-native teams.
10
MIN READ
Building AI customer onboarding: redesigning professional services teams for the outcome era
Chargebee cut data analysis from 7 weeks to 2 and migration roles from 3 to 1. Here is how its hybrid human and AI PS team works day to day.
Chargebee cut data analysis from 7 weeks to 2 and migration roles from 3 to 1. Here is how its hybrid human and AI PS team works day to day.
10
MIN READ
Outcomes vs outputs: translating customer outcomes into measurable success
Have you delivered the outcome or just deployed catering? A practical framework to turn customer goals into usable evidence during delivery
Have you delivered the outcome or just deployed catering? A practical framework to turn customer goals into usable evidence during delivery
10
MIN READ
Professional services trends for 2026: why delivery is the new MOAT
Rocketlane CEO Sri Ganesan opens PropelX with five predictions on why delivery is the new moat and why utilization is fading as a PS metric.
Rocketlane CEO Sri Ganesan opens PropelX with five predictions on why delivery is the new moat and why utilization is fading as a PS metric.
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