Rocketlane Soars to Leader in G2 Client Onboarding Category

WALNUT, Calif. – December 14, 2021 – Rocketlane, a purpose-built customer onboarding platform that helps businesses accelerate their time-to-value, boost customer satisfaction, and reduce churn, today announced its ranking as a leader in the client onboarding category of the popular B2B software marketplace and review site G2. 

 Rocketlane exceeded 90% reviewer satisfaction in all client onboarding category ratings, including likelihood to recommend, product direction, meets requirements, ease of admin, ease of doing business, quality of support, ease of setup, ease of use, and net promotor score. The ranking validates Rocketlane’s intuitive design and its market impact within six months of its launch.

 Rocketlane user reviewers on G2 wrote they appreciate having all customer onboarding documents, tasks and communications in a single platform shared with their customers, rather than having them spread across disparate platforms. User reviewers also wrote they and their customers save time managing projects and enjoy the transparency of monitoring progress and communicating in real time, while easily accessing past communications. Rocketlane provides the platform for collaboration, project management, and efficiency that helps its customers, and their customers, ensure success.

 “Rocketlane is delighted to be a leader based on customer reviews, and to be fast emerging as the default option in the nascent client onboarding category,” said Rocketlane co-founder Srikrishnan Ganesan. “Rocketlane is in a position to help define the client onboarding category itself, with a comprehensive offering including document collaboration and communications that we believe will soon be ‘must have’ capabilities for client onboarding products. The new client onboarding category is gaining momentum because of how critical it has become to make customers successful and ensure higher net revenue retention from land-and-expand strategies."

About Rocketlane 

Rocketlane is a purpose-built customer onboarding platform that helps businesses accelerate their time-to-value, boost customer satisfaction, and thereby reduce churn. The platform replaces generic project management and document collaboration tools with a unique, unified workspace that improves communication, collaboration, and project visibility for businesses and their customers. It equips teams with trends and benchmarks across projects, which in turn helps them develop and optimize playbooks and best practices.