Rocketlane CEO Srikrishnan Ganesan on the PayPod Podcast
In this episode of PayPod: The Payments and Fintech Podcast, Rocketlane Co-founder and CEO Srikrishnan Ganesan dives into how modern fintech companies can plug revenue leaks and boost efficiency by overhauling outdated onboarding and delivery workflows.
Sri breaks down the hidden costs of operational inefficiencies—from project delays to team burnout—and how platforms like Rocketlane, powered by AI-driven automation, are transforming customer onboarding and service delivery.
Key Takeaways from the Conversation
- How onboarding directly drives revenue and retention
- Why better process management helps prevent burnout
- The underrated power of time tracking for financial planning
- How AI is reshaping documentation, staffing, and communication
- Why metrics like utilization and time-to-value are mission-critical
Topics Discussed
- Revenue impact of poor onboarding
- Burnout from overloaded project pipelines
- Smarter, low-friction time tracking
- AI’s role in automating service delivery
- Metrics that matter—and how to act on them
- Forecasting staffing needs with data-backed insights
🎧 Listen to the episode here
